Careers
Training & Technology
One of the BIGGEST reasons people leave organizations is lack of training.
At BiG, we understand that comprehensive training is essential for the success of our agents and the satisfaction of our clients. That’s why we have developed a well-structured training program that is continuously evolving to meet the needs of our agents and keep pace with the latest industry trends and technologies. Here’s an overview of our training approach:
Online Self-Paced Training
Our online, self-paced training platform offers agents the flexibility to learn at their own pace and convenience. With access to a comprehensive library of resources, agents can acquire knowledge and skills that are relevant to their roles and responsibilities in the insurance industry.
Classroom Training
In addition to online training, we conduct live classroom training sessions at our local offices on a regular basis. These sessions complement the online training by providing agents with hands-on role-play opportunities and live sales call experiences. Our classroom environments are designed to be engaging, energetic, and packed with essential learning materials to ensure agents are equipped with the knowledge they need to succeed.
One-On-One training
We recognize that online and classroom training may not be sufficient to fully develop agents’ skills and confidence. That’s why we offer live, one-on-one training and mentoring sessions to ensure agents have the opportunity to reach their full potential. Whether it’s over the phone in a call center or face-to-face in the field, our experienced trainers provide personalized guidance and support to help agents refine their skills and feel confident when interacting with clients.
Nationwide Zoom Training
We understand the importance of providing comprehensive training opportunities to our agents, regardless of their location. That’s why we offer nationwide Zoom training sessions to ensure that all agents have access to valuable learning experiences, no matter where they are located. Here’s how our nationwide Zoom training works:
- Accessibility: Zoom training sessions are conducted online, allowing agents from across the nation to participate from the comfort of their own homes or offices. This accessibility eliminates the need for agents to travel to a physical location, making it convenient for everyone to attend.
- Interactive Learning: Our Zoom training sessions are designed to be interactive and engaging, providing agents with the opportunity to ask questions, participate in discussions, and collaborate with their peers. This interactive format helps agents stay engaged and retain information more effectively.
- Flexible Scheduling: We understand that agents have busy schedules, so we offer flexible scheduling options for our Zoom training sessions. Whether it’s a one-time training event or a series of sessions spread out over time, agents can choose the training sessions that best fit their availability and learning preferences.
- Variety of Topics: Our Zoom training sessions cover a variety of topics relevant to the insurance industry, including product knowledge, sales techniques, compliance requirements, and technology tools. We tailor our training content to address the specific needs and interests of our agents, ensuring that they receive valuable and actionable information.
- Expert Trainers: Our Zoom training sessions are led by experienced trainers who are knowledgeable about the insurance industry and skilled in delivering effective training experiences. These trainers provide valuable insights, practical tips, and real-world examples to help agents succeed in their roles.
At BiG, we are committed to investing in the professional development of our agents and providing them with the resources they need to excel in their roles. By offering a variety of training options, including online self-paced training, classroom sessions, and one-on-one mentoring, we empower our agents to deliver exceptional service and achieve success in their insurance careers.
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